01
Legal use
Terms & Conditions
This document is an electronic record under the Information Technology Act, 2000 and applicable rules. It is generated by a computer system and does not require physical or digital signatures.
The document is published under Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 for access or use of https://www.trishaapp.com, including related mobile site and application, referred to as the Platform.
The Platform is owned by TRISHA APP DEVELOPER, with registered office at navi peth ausa. Use of the Platform and Services is governed by these Terms of Use and the applicable policies incorporated by reference.
By using the Platform, you contract with the Platform Owner and accept these terms as binding obligations. Terms may be modified at any time without assigning any reason, and users are responsible for reviewing updates periodically.
Account accuracyUsers must provide true, accurate, and complete information during and after registration.
Own riskUse of the Platform and Services is at the user's own discretion and risk.
Intellectual propertyPlatform content, design, layout, look, and graphics remain proprietary/licensed content.
ChargesUsers agree to pay charges associated with availing the Services.
Lawful useThe Platform and Services must not be used for unlawful, illegal, or forbidden purposes.
Third-party linksLinked third-party websites are governed by their own terms and policies.
Users indemnify the Platform Owner, affiliates, group companies, officers, directors, agents, and employees against claims arising from breach of Terms, Privacy Policy, other policies, laws, regulations, or third-party rights. Indian law governs these Terms.
02
Data care
Privacy Policy
TRISHA APP DEVELOPER and its affiliates collect, use, share, protect, or otherwise process information and personal data through the Platform. Products and services under this Platform are offered in India, and personal data is primarily stored and processed in India.
Personal data may be collected when users use the Platform, register, interact with services, or provide related information. This can include name, date of birth, address, phone number, email ID, identity/address proof, payment information, biometric information where opted in, behavior, preferences, and transaction information.
Usage
Data is used to provide requested services, fulfil orders, enhance experience, resolve disputes, troubleshoot issues, share updates and offers, detect fraud, enforce terms, and conduct research or analysis.
Sharing
Data may be shared with group entities, affiliates, sellers, business partners, service providers, logistics partners, payment providers, reward programs, and government or law-enforcement agencies when required.
Security
Reasonable security practices are adopted, but internet transmission cannot be guaranteed completely secure. Users are responsible for protecting login and password records.
Rights
Users may access, rectify, and update personal data through Platform functionality, and may request consent withdrawal using the provided contact information.
Account deletion can be requested through profile/settings or by contacting support. Deletion may be refused or delayed for pending grievances, claims, shipments, or other services. Data may be retained as required by law, to prevent fraud or future abuse, or in anonymised form for analytics and research.